The only other software I'm seeing are listed below. Hoping for help to resolve this.Īre you saying I should have HP Printer Assistant on my computer? I don't see it and don't see anywhere on the HP site to download "HP Printer Assistant." I only have HP Smart software that I was directed to download when I went to 123.hp.com From what I could see, everything show on and enabled. Lots of tabs and buttons here with detailed information. I clicked on a button in the middle of the screen showing Printer Settings, then Settings then Advanced Settings which took me to HP OfficeJet 3830 All-in-One Printer series - Embedded Web Server. I searched and searched the software, but nothing saying "Scanner Actions". The software I downloaded via 123.hp.com is called HP Smart. Sounds easy enough to solve.if the HP printer software had a "Scanner Actions" option. Below that message its says, Windows: Open the HP printer software, select "Scanner Actions", and then select "Manage Scan to Computer". When I tap the scan button on the printer screen, I get No Computer Found message. Same issue.does NOT scan from printer to PC wirelessly, but scanning/printing from PC to printer wirelessly works fine. About 6 months later I decided to install an SSD drive (for the speed) with a fresh install of Windows 10 Pro. I bought Windows 10 Pro PC and "printing from PC to printer" and "scanning from PC to printer" both wirelessly worked, but " scanning from the OJ 3830 to the PC " wirelessly doesn't work.
I have an OfficeJet 3830 that I've set up on a Windows 7 PC when I first bought the printer and everything worked great!
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